Contrary to widespread belief, Apple is not perfect. Its products are widely purchased and have generated a massive following. As with any other company, however, not every product and experience coming from the popular tech giant delights its customers.
Even the recently released, deluxe iPhone X has come under fire from early adopters for unexpected flaws. And Apple’s admitted practice of slowing down older iPhones (without telling users) created quite the recent controversy. With such headlines filling the daily news, let’s take a look at some of Apple’s biggest screw-ups and how it handled them. At times, the company offered a much-needed apology.
1. Meltdown and Spectre vulnerabilities
The jury’s still out on this one – quite literally – but we deemed it worth a mention. Apple was named in a class action lawsuit filed Jan. 8, 2018 regarding how it handled two serious security vulnerabilities. The suit alleges the company received word of the vulnerabilities in June 2017 yet neglected to tell the public about them for months. These CPU vulnerabilities, called “Meltdown” and “Spectre,” affect millions of computing devices globally.
Apple has not yet publicly responded to the lawsuit’s claims. However, the company did release an update to address Meltdown on Dec. 6, 2017. As for Spectre, it will be addressed in the 10.13.3 release which is currently in beta testing.